Staff
Management
Bryce Toll
Sales Manager
Brian Webb
Sales Manager
Sean McDermott
Sales Manager
George Nasser
General Sales Manager
Mark Holzclaw
SERVICE ADVISOR
Oct 21, 2021
Since they changed to a new dealer, the service...
Since they changed to a new dealer, the service department has not meet the previous good standards. My latch on my Jeep hood was left unlatched again. In a previous service visit the match on my Jeep hood was left unlatched, and someone has adjusted it without my permission. On both times. I didnt realize the latch was not locked until driving down the road.
Oct 19, 2021
It took my new 2021 Dodge Charger xxxx cat red eye to...
It took my new 2021 Dodge Charger xxxx cat red eye to the dealership to have the first brake in oil change after the first 1k miles. I had the red eye clean inside and out. First thing when I pulled up to the service department in the express oil change line their was a few cars in front of me. Not a problem. I take a seat on the bench and starting reading emails. After about 45 minutes a guy sets on the bench next to me and said they told him a Two hr wait. Now he is 8 cars behind me. So after watching everyone and yes even the guy I spoke too 2hrs ago was picking up their cars. I see my car finally pull up young gentlemen got out, He had no plastic or paper mat on floor or the driver seat. So I go in to pay for it and lady says she didn’t have any paper work. So I waited another 20 minutes for someone to get the paperwork. That’s fine. But when I get in my brand new red eye there’s oil all over my console, arm rest and all over the front of the hood and left side fender flair. I owned two multi million dollar companies for 25 years and just recently sold both of them So I know a little about customer service. There needs to be a atmosphere of excellence in your shop and it needs to start with the management then to you’re oil change hourly employee. They need to buy into the vision and the goals of the dealership.
Oct 18, 2021
Friendly and professional. Technician took the time to...
Friendly and professional. Technician took the time to show me how to use remote start
Oct 15, 2021
Did a fantastic job on my truck , Rick was awesome! I...
Did a fantastic job on my truck , Rick was awesome! I will be back again!
Oct 12, 2021
Nice people, pleasant experience, clean restrooms and...
Nice people, pleasant experience, clean restrooms and lounge Just need to work on time estimates.
Doug Miller
SERVICE MANAGER
Oct 21, 2021
Took longer than expected. A handprint was left on cream...
Took longer than expected. A handprint was left on cream interior by the return sticker.
Oct 16, 2021
Always get great service here. Customer Service Reps are...
Always get great service here. Customer Service Reps are are very customer oriented. My car is ready when promised.
Oct 15, 2021
Did a fantastic job on my truck , Rick was awesome! I...
Did a fantastic job on my truck , Rick was awesome! I will be back again!
Oct 15, 2021
Fast service and friendly service advisor. The service...
Fast service and friendly service advisor. The service advisor was very personable and understood my concerns.
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Bridget Thomas
Express Lane Advisor
Oct 21, 2021
Took longer than expected. A handprint was left on cream...
Took longer than expected. A handprint was left on cream interior by the return sticker.
Oct 21, 2021
I had very friendly and fast service during my oil...
I had very friendly and fast service during my oil change. Everyone was very helpful and answered all my questions.
Oct 19, 2021
I have never had a bad experience when having my vehicle...
I have never had a bad experience when having my vehicle serviced. The staff is always friendly
Oct 19, 2021
They were able to deliver my vehicle back to my work in...
They were able to deliver my vehicle back to my work in Plainfield. Thank you.
Oct 18, 2021
Quick and easy with some of the friendliest staff. Break...
Quick and easy with some of the friendliest staff. Break any problems down to you and let you know the price ahead of time.
Brandon Jones
Sales Professional
Oct 03, 2021
It’s close to my house and IBought 5 cars and I keep...
It’s close to my house and I Bought 5 cars and I keep back so that means something
Sep 30, 2021
Good dealer ship I bought 5 cars from there and I keep...
Good dealer ship I bought 5 cars from there and I keep coming back so you must be doing something right
Sep 26, 2021
Brandon was great and was very informative as well as...
Brandon was great and was very informative as well as helpful. Did everything we asked him as far as vehicle and payment needed. Will do business with him any chance we get!
Sep 18, 2021
Dealership answered all our questions and made our buying...
Dealership answered all our questions and made our buying experience pleasant. Staff was knowledgeable and attentive.
Sep 14, 2021
I bough 4 cars and I keep coming back so I feel I got a...
I bough 4 cars and I keep coming back so I feel I got a good deal
Jim "JLo" Lowe
Sales Professional
Oct 20, 2021
My experience with this dealership is always above and...
My experience with this dealership is always above and beyond and I will continue to be a customer always!
Sep 23, 2021
We have purchased our last 8 jeeps and cars from York and...
We have purchased our last 8 jeeps and cars from York and will buy the next 8 from them too. Jim Lowe is an awesome sales counselor. He made the transactions quick and smooth.
Sep 18, 2021
Have been giving and made tofeel, with the service I...
Have been giving and made to feel, with the service I have personally received. there is a huge disconnection between all departments of this dealership.
Sep 13, 2021
Jim was very helpful and attentive. Would absolutely...
Jim was very helpful and attentive. Would absolutely recommend a purchase through Jim and team.
Sep 02, 2021
We are very happy with the Jeep Cherokee Trailhawk. Jim...
We are very happy with the Jeep Cherokee Trailhawk. Jim is very friendly and helpful. I bought a Dodge Avenger in 2013 at this dealership. I had a minor issue after the sale of my Jeep and Jim helped me out.
Bryce Toll
Sales Manager
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Sep 17, 2021
Very helpful in completing my experience with doing...
Very helpful in completing my experience with doing business at York dealership. Would be willing to refer others.
Jul 06, 2021
George Landis is a wonderful salesman. I told him my...
George Landis is a wonderful salesman. I told him my price range and where a comfortable payment would be and he suggested the Jeep Renegade 4x4 unlimited. He explained all the features of the Jeep while doing the test drive and even explained how to use them. He is very knowledgeable about the vehicles. The process after the test drive was seamless. I was offered an amount to my trade in prior, which was very fair! The finance team worked quickly and I was approved in minutes. Cathy from finance was also extremely helpful. She went through all different payments options and packages. It was a relief to have someone patient and so friendly compared to my past experiences at other dealerships. Cathy made sure I had the payment I was comfortable with and explained everything I was receiving all the way down to the tire care. Bryce, a manager, made a point to shake my hand and thank me for my business. The experience from beginning to end was so much more personal and I felt like an apprenticed customer. Overall it was so much better than purchasing at York versus Ray Skillman like I have in the past. Honestly the customer service there makes you feel like more than just another sale. Top notch! Couldn't be happier with my new Jeep!
Jun 07, 2021
Excellent service and very accommodating to our schedule....
Excellent service and very accommodating to our schedule. Would highly recommend anyone to their dealership. They are very friendly and always available for questions and updates regarding vehicle ordering and availability. Matthew
Brian Webb
Sales Manager
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Oct 05, 2021
I arrived at the dealership and was looking at a truck I...
I arrived at the dealership and was looking at a truck I viewed online. The salesman asked if I'd been helped, I said not yet. He then assisted me and addressed all my concerns immediately. I pick the truck up tomorrow.
Oct 05, 2021
Amazing experience. Noah was amazing and went above and...
Amazing experience. Noah was amazing and went above and beyond to exceed our truck buying experience!
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Tony Case
Finance Director
Oct 14, 2021
Joel was such a great person to work with! He was super...
Joel was such a great person to work with! He was super kind and helped us find the perfect vehicle for my husband and I. We both highly recommend going to York and purchasing your next vehicle with them!
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Oct 03, 2021
It’s close to my house and IBought 5 cars and I keep...
It’s close to my house and I Bought 5 cars and I keep back so that means something
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Sep 23, 2021
Solid people and really easy to deal with. I would buy...
Solid people and really easy to deal with. I would buy another car for York
Noah Clos
Sales Professional
Oct 11, 2021
My fiancé and I went to York to order her a new Jeep...
My fiancé and I went to York to order her a new Jeep Wrangler. Needless to say the process was super easy, efficient and amazing.
Oct 05, 2021
Amazing experience. Noah was amazing and went above and...
Amazing experience. Noah was amazing and went above and beyond to exceed our truck buying experience!
Sep 28, 2021
What is a great place to buy a vehicle. There was no...
What is a great place to buy a vehicle. There was no pressure and sales staff was very knowledgeable. I would highly recommend.
Sep 04, 2021
Noah was a very knowledgeable and awesome salesman to...
Noah was a very knowledgeable and awesome salesman to work with. There was no pressure and Noah took the time to answer all of our questions. Finance department was able to deliver exactly what we’re looking for with our budget. I definitely be a returning customer in the future.
Aug 30, 2021
The sales representative/manager (Noah and Brian) were...
The sales representative/manager (Noah and Brian) were very professional, friendly, kind, helpful, and efficient. Immediately, Noah met us on the lot as he did not squander any time ensuring he was doing everything possible to place us in the vehicle of our choice. He did an amazingly quick job- the fastest I’ve ever experienced. Brian worked diligently with creditors to ensure the same. He put forth a strong character and we did get approval for the vehicle we wanted. He stayed positive and we appreciated that. The processing time was amazing as well and we appreciate each individual that was involved. Thank you so kindly.
John Choate
Sales Professional
Oct 05, 2021
I arrived at the dealership and was looking at a truck I...
I arrived at the dealership and was looking at a truck I viewed online. The salesman asked if I'd been helped, I said not yet. He then assisted me and addressed all my concerns immediately. I pick the truck up tomorrow.
Sep 23, 2021
Solid people and really easy to deal with. I would buy...
Solid people and really easy to deal with. I would buy another car for York
Sep 11, 2021
Actually turned into this dealership on accident , but...
Actually turned into this dealership on accident , but decided to look around since I was there. Glad I did! Had a great experience, and drove away in a great used car!
Sep 03, 2021
John Choate was extremely helpful and patient with my...
John Choate was extremely helpful and patient with my purchase. I would definitely recommend anyone to him, and will plan to request him in the future!
Aug 30, 2021
Excellent professional polite job we got scheduled same...
Excellent professional polite job we got scheduled same day will go back there again the checking lady was awesome we have no complaints at all
George Landis
Sales Professional
Sep 28, 2021
Most of the people there treated me well. They really...
Most of the people there treated me well. They really should put their trade-ins through some kind of evaluation. The 1996 Dodge 1500 that I bought there lasted for 3 days. I bought it as-is but expected more than 3 days from it. The first time that I was there 2 of the salesmen told me that they didn't have anything for me.
Sep 17, 2021
Very helpful in completing my experience with doing...
Very helpful in completing my experience with doing business at York dealership. Would be willing to refer others.
Aug 16, 2021
Quick and easy experience with George Landis. He was very...
Quick and easy experience with George Landis. He was very friendly and helpful throughout the whole process. I would definitely buy a car from him again
Jul 06, 2021
George Landis is a wonderful salesman. I told him my...
George Landis is a wonderful salesman. I told him my price range and where a comfortable payment would be and he suggested the Jeep Renegade 4x4 unlimited. He explained all the features of the Jeep while doing the test drive and even explained how to use them. He is very knowledgeable about the vehicles. The process after the test drive was seamless. I was offered an amount to my trade in prior, which was very fair! The finance team worked quickly and I was approved in minutes. Cathy from finance was also extremely helpful. She went through all different payments options and packages. It was a relief to have someone patient and so friendly compared to my past experiences at other dealerships. Cathy made sure I had the payment I was comfortable with and explained everything I was receiving all the way down to the tire care. Bryce, a manager, made a point to shake my hand and thank me for my business. The experience from beginning to end was so much more personal and I felt like an apprenticed customer. Overall it was so much better than purchasing at York versus Ray Skillman like I have in the past. Honestly the customer service there makes you feel like more than just another sale. Top notch! Couldn't be happier with my new Jeep!
Jun 25, 2021
Extremely friendly and helpful. Got my truck in and out...
Extremely friendly and helpful. Got my truck in and out quick for a oil change and tire rotation.
Joel Haulk
Sales Professional
Oct 18, 2021
My experience with this dealership has always been very...
My experience with this dealership has always been very good and it was today! I have no complaints.
Oct 14, 2021
Joel was such a great person to work with! He was super...
Joel was such a great person to work with! He was super kind and helped us find the perfect vehicle for my husband and I. We both highly recommend going to York and purchasing your next vehicle with them!
Oct 08, 2021
Joel was pleasant, answered my questions, and was easy to...
Joel was pleasant, answered my questions, and was easy to work with. Would buy from him again.
Oct 05, 2021
I found a car online. The dealership wrote back...
I found a car online. The dealership wrote back immediately and they scheduled a time for me to test drive. I worked with Joel, who was prompt and professional. He was honest and did not push. Overall great experience. I am very happy with my new used car.
Sep 27, 2021
Joel was very easy to work with. Great personality and...
Joel was very easy to work with. Great personality and made the buying process very easy. Would recommend.
Sean McDermott
Sales Manager
Oct 14, 2021
Wonderful experience. Loved that I wasn’t pressured by...
Wonderful experience. Loved that I wasn’t pressured by anyone. Very friendly and got me what I needed.
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Oct 03, 2021
It’s close to my house and IBought 5 cars and I keep...
It’s close to my house and I Bought 5 cars and I keep back so that means something
Sep 28, 2021
What is a great place to buy a vehicle. There was no...
What is a great place to buy a vehicle. There was no pressure and sales staff was very knowledgeable. I would highly recommend.
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Cathy Lammer
Finance Manager
Oct 20, 2021
My experience with this dealership is always above and...
My experience with this dealership is always above and beyond and I will continue to be a customer always!
Oct 18, 2021
My experience with this dealership has always been very...
My experience with this dealership has always been very good and it was today! I have no complaints.
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Oct 14, 2021
Wonderful experience. Loved that I wasn’t pressured by...
Wonderful experience. Loved that I wasn’t pressured by anyone. Very friendly and got me what I needed.
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Diane Anderson
Business Development Manager
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Sep 23, 2021
We have purchased our last 8 jeeps and cars from York and...
We have purchased our last 8 jeeps and cars from York and will buy the next 8 from them too. Jim Lowe is an awesome sales counselor. He made the transactions quick and smooth.
Sep 21, 2021
Overall I was pleased with the purchase of my Dodge...
Overall I was pleased with the purchase of my Dodge Durango and the service I received.
Jun 05, 2021
I started with Diane online. Who proved to be quite...
I started with Diane online. Who proved to be quite helpful in the process. She passed me onto Keith who made the process quite enjoyable.
May 21, 2021
I can’t say enough good things. Our salesman, John...
I can’t say enough good things. Our salesman, John Choate, was great. We loved his laid back, non pushy demeanor. Honestly, of all the vehicles we’ve purchased over the years, this was our best experience. We truly felt like our business was appreciated here by everyone we spoke with. I highly recommend York.
Andrew Bartlett
Sales Professional
Aug 10, 2021
We had excellent service, and enjoyed doing business with...
We had excellent service, and enjoyed doing business with York's. I would highly recommend coming here for your automotive purchases. Thanks you Brandon Jones for your helpfulness.
Jul 12, 2021
Very nice and worked well within our budget. Had several...
Very nice and worked well within our budget. Had several trucks on the lot for us to chose from. closest dealership to where we live.
Jun 01, 2021
Andrew was excellent to work with! I worked with him...
Andrew was excellent to work with! I worked with him through text and by phone before even going into the dealership. He was both professional and great to work with.
May 14, 2021
loal and handy. no appoinymen needed for service. have...
loal and handy. no appoinymen needed for service. have a great day. winy but clear so have a great time at the park nmot long enough eh? so I'll just write a bunch of gibbeerish how is this doing? i think this whould bew abut enuh to satisfy the computer dont you
Apr 16, 2021
Andrew was great. He listened to my needs and what I...
Andrew was great. He listened to my needs and what I wanted in the truck. He helped me when I needed 2 things added to help me get in the truck. He was very courteous and I enjoyed talking to him about my needs. He put me in the exact truck I was looking for. He went the extra mile to see if the truck I wanted was on the lot and it was it had just come in.
Katera Dixson
Business Development Representative
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Sep 28, 2021
Most of the people there treated me well. They really...
Most of the people there treated me well. They really should put their trade-ins through some kind of evaluation. The 1996 Dodge 1500 that I bought there lasted for 3 days. I bought it as-is but expected more than 3 days from it. The first time that I was there 2 of the salesmen told me that they didn't have anything for me.
Aug 23, 2021
It took over 1 1/2 years to figure out there is a problem...
It took over 1 1/2 years to figure out there is a problem I said was going on with vehicle. No one believes customers.
Jun 30, 2021
I visited with three vehicles in mind that i found on...
I visited with three vehicles in mind that i found on their site. Joel met me outside quickly, got some keys and was able to answer all of my questions. He wasn’t pushy, very laid back and professional. I chose a vehicle and spent as much time as i wanted exploring it before making my decision. I used my own financing but the purchase process was was streamlined and I didn’t have to wait long before leaving in my new to me truck. Thanks Joel!
Jun 23, 2021
John was great and understood what I was looking for and...
John was great and understood what I was looking for and wasn’t unnecessarily pushy
Jeff "JT" Thompson
Sales Professional
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Oct 14, 2021
Wonderful experience. Loved that I wasn’t pressured by...
Wonderful experience. Loved that I wasn’t pressured by anyone. Very friendly and got me what I needed.
Apr 15, 2021
Great experience all around. The whole team was very...
Great experience all around. The whole team was very accommodating with all of my questions/concerns and really went above and beyond to make sure I was able to get in and out without a fuss and in a timely manner. Top Notch all around!
Mar 16, 2021
They were really fastThey were very friendly They were...
They were really fast They were very friendly They were very helpful I will definitely go back there again when I need more work done to my car
Mar 11, 2021
Great service. Jeff Thompson was my sales person and he...
Great service. Jeff Thompson was my sales person and he took good care of me. Would deal with them again. I would recommend for the future.
Paul Crowe
Sales Professional
Oct 06, 2021
Dealership lost 2nd key. We had to purchased a 2019 with...
Dealership lost 2nd key. We had to purchased a 2019 with only 1 key. smh
Aug 30, 2021
Excellent professional polite job we got scheduled same...
Excellent professional polite job we got scheduled same day will go back there again the checking lady was awesome we have no complaints at all
Aug 23, 2021
Paul Crowe is one of the nicest salesperson I’ve ever...
Paul Crowe is one of the nicest salesperson I’ve ever met. He’s a great salesperson with a great smile and personality. Thank you Paul
Aug 18, 2021
Had a great sales person! Very honest and straight...
Had a great sales person! Very honest and straight forward. Was in my vehicle and deal complete within 1 hour. Got exactly what I wanted.
Jul 28, 2021
Very helpful very informative and helped me find a great...
Very helpful very informative and helped me find a great vehicle Paul is a great sales man treats you like family great place to help you
Jessenia Rodriguez
Business Development Representative
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Aug 30, 2021
Excellent professional polite job we got scheduled same...
Excellent professional polite job we got scheduled same day will go back there again the checking lady was awesome we have no complaints at all
Aug 02, 2021
Joel was great. He worked hard and efficient to help us...
Joel was great. He worked hard and efficient to help us get the perfect deal. Highly recommend Joel and the Team out at York Plainfield dealership
Jan 01, 2021
Great people! Quality work and helpful staff! Having an...
Great people! Quality work and helpful staff! Having an express oil service lane is the best. Only change I would make is all the pushy surveys for reviews.
Keith Waller
Sales Professional
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Sep 21, 2021
Overall I was pleased with the purchase of my Dodge...
Overall I was pleased with the purchase of my Dodge Durango and the service I received.
Aug 17, 2021
Keith and Brian were great to work with on the sales...
Keith and Brian were great to work with on the sales side, and when my truck had an issue shortly after purchasing, Keith got me in to the service dept., and Mark was great!
Jun 05, 2021
I started with Diane online. Who proved to be quite...
I started with Diane online. Who proved to be quite helpful in the process. She passed me onto Keith who made the process quite enjoyable.
Eddie Mattingly
Marketing
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Jun 02, 2021
York CDJR was awesome, Noah cos was super easy to work...
York CDJR was awesome, Noah cos was super easy to work with and helped us find exactly what we were looking for. Outstanding Dealership Experience!!
Apr 06, 2021
Professionalism of the your staff. Excellent quality...
Professionalism of the your staff. Excellent quality service and reasonable service charge. Timeliness and explanation of vehicle status after service work. Transportation was always offered.
Varsay "VJ" Johnson
vjohnson@yorkautomotive.com
Sales
Brandon Jones
Sales Professional
Jim "JLo" Lowe
Sales Professional
Noah Clos
Sales Professional
John Choate
Sales Professional
George Landis
Sales Professional
Joel Haulk
Sales Professional
Andrew Bartlett
Sales Professional
Jeff "JT" Thompson
Sales Professional
Paul Crowe
Sales Professional
Keith Waller
Sales Professional
Varsay "VJ" Johnson
vjohnson@yorkautomotive.com
Mark Holzclaw
SERVICE ADVISOR
Oct 21, 2021
Since they changed to a new dealer, the service...
Since they changed to a new dealer, the service department has not meet the previous good standards. My latch on my Jeep hood was left unlatched again. In a previous service visit the match on my Jeep hood was left unlatched, and someone has adjusted it without my permission. On both times. I didnt realize the latch was not locked until driving down the road.
Oct 19, 2021
It took my new 2021 Dodge Charger xxxx cat red eye to...
It took my new 2021 Dodge Charger xxxx cat red eye to the dealership to have the first brake in oil change after the first 1k miles. I had the red eye clean inside and out. First thing when I pulled up to the service department in the express oil change line their was a few cars in front of me. Not a problem. I take a seat on the bench and starting reading emails. After about 45 minutes a guy sets on the bench next to me and said they told him a Two hr wait. Now he is 8 cars behind me. So after watching everyone and yes even the guy I spoke too 2hrs ago was picking up their cars. I see my car finally pull up young gentlemen got out, He had no plastic or paper mat on floor or the driver seat. So I go in to pay for it and lady says she didn’t have any paper work. So I waited another 20 minutes for someone to get the paperwork. That’s fine. But when I get in my brand new red eye there’s oil all over my console, arm rest and all over the front of the hood and left side fender flair. I owned two multi million dollar companies for 25 years and just recently sold both of them So I know a little about customer service. There needs to be a atmosphere of excellence in your shop and it needs to start with the management then to you’re oil change hourly employee. They need to buy into the vision and the goals of the dealership.
Oct 18, 2021
Friendly and professional. Technician took the time to...
Friendly and professional. Technician took the time to show me how to use remote start
Oct 15, 2021
Did a fantastic job on my truck , Rick was awesome! I...
Did a fantastic job on my truck , Rick was awesome! I will be back again!
Oct 12, 2021
Nice people, pleasant experience, clean restrooms and...
Nice people, pleasant experience, clean restrooms and lounge Just need to work on time estimates.
Doug Miller
SERVICE MANAGER
Oct 21, 2021
Took longer than expected. A handprint was left on cream...
Took longer than expected. A handprint was left on cream interior by the return sticker.
Oct 16, 2021
Always get great service here. Customer Service Reps are...
Always get great service here. Customer Service Reps are are very customer oriented. My car is ready when promised.
Oct 15, 2021
Did a fantastic job on my truck , Rick was awesome! I...
Did a fantastic job on my truck , Rick was awesome! I will be back again!
Oct 15, 2021
Fast service and friendly service advisor. The service...
Fast service and friendly service advisor. The service advisor was very personable and understood my concerns.
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Bridget Thomas
Express Lane Advisor
Oct 21, 2021
Took longer than expected. A handprint was left on cream...
Took longer than expected. A handprint was left on cream interior by the return sticker.
Oct 21, 2021
I had very friendly and fast service during my oil...
I had very friendly and fast service during my oil change. Everyone was very helpful and answered all my questions.
Oct 19, 2021
I have never had a bad experience when having my vehicle...
I have never had a bad experience when having my vehicle serviced. The staff is always friendly
Oct 19, 2021
They were able to deliver my vehicle back to my work in...
They were able to deliver my vehicle back to my work in Plainfield. Thank you.
Oct 18, 2021
Quick and easy with some of the friendliest staff. Break...
Quick and easy with some of the friendliest staff. Break any problems down to you and let you know the price ahead of time.
Brandon Jones
Sales Professional
Oct 03, 2021
It’s close to my house and IBought 5 cars and I keep...
It’s close to my house and I Bought 5 cars and I keep back so that means something
Sep 30, 2021
Good dealer ship I bought 5 cars from there and I keep...
Good dealer ship I bought 5 cars from there and I keep coming back so you must be doing something right
Sep 26, 2021
Brandon was great and was very informative as well as...
Brandon was great and was very informative as well as helpful. Did everything we asked him as far as vehicle and payment needed. Will do business with him any chance we get!
Sep 18, 2021
Dealership answered all our questions and made our buying...
Dealership answered all our questions and made our buying experience pleasant. Staff was knowledgeable and attentive.
Sep 14, 2021
I bough 4 cars and I keep coming back so I feel I got a...
I bough 4 cars and I keep coming back so I feel I got a good deal
Jim "JLo" Lowe
Sales Professional
Oct 20, 2021
My experience with this dealership is always above and...
My experience with this dealership is always above and beyond and I will continue to be a customer always!
Sep 23, 2021
We have purchased our last 8 jeeps and cars from York and...
We have purchased our last 8 jeeps and cars from York and will buy the next 8 from them too. Jim Lowe is an awesome sales counselor. He made the transactions quick and smooth.
Sep 18, 2021
Have been giving and made tofeel, with the service I...
Have been giving and made to feel, with the service I have personally received. there is a huge disconnection between all departments of this dealership.
Sep 13, 2021
Jim was very helpful and attentive. Would absolutely...
Jim was very helpful and attentive. Would absolutely recommend a purchase through Jim and team.
Sep 02, 2021
We are very happy with the Jeep Cherokee Trailhawk. Jim...
We are very happy with the Jeep Cherokee Trailhawk. Jim is very friendly and helpful. I bought a Dodge Avenger in 2013 at this dealership. I had a minor issue after the sale of my Jeep and Jim helped me out.
Bryce Toll
Sales Manager
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Sep 17, 2021
Very helpful in completing my experience with doing...
Very helpful in completing my experience with doing business at York dealership. Would be willing to refer others.
Jul 06, 2021
George Landis is a wonderful salesman. I told him my...
George Landis is a wonderful salesman. I told him my price range and where a comfortable payment would be and he suggested the Jeep Renegade 4x4 unlimited. He explained all the features of the Jeep while doing the test drive and even explained how to use them. He is very knowledgeable about the vehicles. The process after the test drive was seamless. I was offered an amount to my trade in prior, which was very fair! The finance team worked quickly and I was approved in minutes. Cathy from finance was also extremely helpful. She went through all different payments options and packages. It was a relief to have someone patient and so friendly compared to my past experiences at other dealerships. Cathy made sure I had the payment I was comfortable with and explained everything I was receiving all the way down to the tire care. Bryce, a manager, made a point to shake my hand and thank me for my business. The experience from beginning to end was so much more personal and I felt like an apprenticed customer. Overall it was so much better than purchasing at York versus Ray Skillman like I have in the past. Honestly the customer service there makes you feel like more than just another sale. Top notch! Couldn't be happier with my new Jeep!
Jun 07, 2021
Excellent service and very accommodating to our schedule....
Excellent service and very accommodating to our schedule. Would highly recommend anyone to their dealership. They are very friendly and always available for questions and updates regarding vehicle ordering and availability. Matthew
Brian Webb
Sales Manager
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Oct 05, 2021
I arrived at the dealership and was looking at a truck I...
I arrived at the dealership and was looking at a truck I viewed online. The salesman asked if I'd been helped, I said not yet. He then assisted me and addressed all my concerns immediately. I pick the truck up tomorrow.
Oct 05, 2021
Amazing experience. Noah was amazing and went above and...
Amazing experience. Noah was amazing and went above and beyond to exceed our truck buying experience!
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Tony Case
Finance Director
Oct 14, 2021
Joel was such a great person to work with! He was super...
Joel was such a great person to work with! He was super kind and helped us find the perfect vehicle for my husband and I. We both highly recommend going to York and purchasing your next vehicle with them!
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Oct 03, 2021
It’s close to my house and IBought 5 cars and I keep...
It’s close to my house and I Bought 5 cars and I keep back so that means something
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Sep 23, 2021
Solid people and really easy to deal with. I would buy...
Solid people and really easy to deal with. I would buy another car for York
Noah Clos
Sales Professional
Oct 11, 2021
My fiancé and I went to York to order her a new Jeep...
My fiancé and I went to York to order her a new Jeep Wrangler. Needless to say the process was super easy, efficient and amazing.
Oct 05, 2021
Amazing experience. Noah was amazing and went above and...
Amazing experience. Noah was amazing and went above and beyond to exceed our truck buying experience!
Sep 28, 2021
What is a great place to buy a vehicle. There was no...
What is a great place to buy a vehicle. There was no pressure and sales staff was very knowledgeable. I would highly recommend.
Sep 04, 2021
Noah was a very knowledgeable and awesome salesman to...
Noah was a very knowledgeable and awesome salesman to work with. There was no pressure and Noah took the time to answer all of our questions. Finance department was able to deliver exactly what we’re looking for with our budget. I definitely be a returning customer in the future.
Aug 30, 2021
The sales representative/manager (Noah and Brian) were...
The sales representative/manager (Noah and Brian) were very professional, friendly, kind, helpful, and efficient. Immediately, Noah met us on the lot as he did not squander any time ensuring he was doing everything possible to place us in the vehicle of our choice. He did an amazingly quick job- the fastest I’ve ever experienced. Brian worked diligently with creditors to ensure the same. He put forth a strong character and we did get approval for the vehicle we wanted. He stayed positive and we appreciated that. The processing time was amazing as well and we appreciate each individual that was involved. Thank you so kindly.
John Choate
Sales Professional
Oct 05, 2021
I arrived at the dealership and was looking at a truck I...
I arrived at the dealership and was looking at a truck I viewed online. The salesman asked if I'd been helped, I said not yet. He then assisted me and addressed all my concerns immediately. I pick the truck up tomorrow.
Sep 23, 2021
Solid people and really easy to deal with. I would buy...
Solid people and really easy to deal with. I would buy another car for York
Sep 11, 2021
Actually turned into this dealership on accident , but...
Actually turned into this dealership on accident , but decided to look around since I was there. Glad I did! Had a great experience, and drove away in a great used car!
Sep 03, 2021
John Choate was extremely helpful and patient with my...
John Choate was extremely helpful and patient with my purchase. I would definitely recommend anyone to him, and will plan to request him in the future!
Aug 30, 2021
Excellent professional polite job we got scheduled same...
Excellent professional polite job we got scheduled same day will go back there again the checking lady was awesome we have no complaints at all
George Landis
Sales Professional
Sep 28, 2021
Most of the people there treated me well. They really...
Most of the people there treated me well. They really should put their trade-ins through some kind of evaluation. The 1996 Dodge 1500 that I bought there lasted for 3 days. I bought it as-is but expected more than 3 days from it. The first time that I was there 2 of the salesmen told me that they didn't have anything for me.
Sep 17, 2021
Very helpful in completing my experience with doing...
Very helpful in completing my experience with doing business at York dealership. Would be willing to refer others.
Aug 16, 2021
Quick and easy experience with George Landis. He was very...
Quick and easy experience with George Landis. He was very friendly and helpful throughout the whole process. I would definitely buy a car from him again
Jul 06, 2021
George Landis is a wonderful salesman. I told him my...
George Landis is a wonderful salesman. I told him my price range and where a comfortable payment would be and he suggested the Jeep Renegade 4x4 unlimited. He explained all the features of the Jeep while doing the test drive and even explained how to use them. He is very knowledgeable about the vehicles. The process after the test drive was seamless. I was offered an amount to my trade in prior, which was very fair! The finance team worked quickly and I was approved in minutes. Cathy from finance was also extremely helpful. She went through all different payments options and packages. It was a relief to have someone patient and so friendly compared to my past experiences at other dealerships. Cathy made sure I had the payment I was comfortable with and explained everything I was receiving all the way down to the tire care. Bryce, a manager, made a point to shake my hand and thank me for my business. The experience from beginning to end was so much more personal and I felt like an apprenticed customer. Overall it was so much better than purchasing at York versus Ray Skillman like I have in the past. Honestly the customer service there makes you feel like more than just another sale. Top notch! Couldn't be happier with my new Jeep!
Jun 25, 2021
Extremely friendly and helpful. Got my truck in and out...
Extremely friendly and helpful. Got my truck in and out quick for a oil change and tire rotation.
Joel Haulk
Sales Professional
Oct 18, 2021
My experience with this dealership has always been very...
My experience with this dealership has always been very good and it was today! I have no complaints.
Oct 14, 2021
Joel was such a great person to work with! He was super...
Joel was such a great person to work with! He was super kind and helped us find the perfect vehicle for my husband and I. We both highly recommend going to York and purchasing your next vehicle with them!
Oct 08, 2021
Joel was pleasant, answered my questions, and was easy to...
Joel was pleasant, answered my questions, and was easy to work with. Would buy from him again.
Oct 05, 2021
I found a car online. The dealership wrote back...
I found a car online. The dealership wrote back immediately and they scheduled a time for me to test drive. I worked with Joel, who was prompt and professional. He was honest and did not push. Overall great experience. I am very happy with my new used car.
Sep 27, 2021
Joel was very easy to work with. Great personality and...
Joel was very easy to work with. Great personality and made the buying process very easy. Would recommend.
Sean McDermott
Sales Manager
Oct 14, 2021
Wonderful experience. Loved that I wasn’t pressured by...
Wonderful experience. Loved that I wasn’t pressured by anyone. Very friendly and got me what I needed.
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Oct 03, 2021
It’s close to my house and IBought 5 cars and I keep...
It’s close to my house and I Bought 5 cars and I keep back so that means something
Sep 28, 2021
What is a great place to buy a vehicle. There was no...
What is a great place to buy a vehicle. There was no pressure and sales staff was very knowledgeable. I would highly recommend.
Sep 28, 2021
I was treated with 100% of focus and care and concern!!...
I was treated with 100% of focus and care and concern!! Couldn’t have been better!!
Cathy Lammer
Finance Manager
Oct 20, 2021
My experience with this dealership is always above and...
My experience with this dealership is always above and beyond and I will continue to be a customer always!
Oct 18, 2021
My experience with this dealership has always been very...
My experience with this dealership has always been very good and it was today! I have no complaints.
Oct 15, 2021
I like the way they take care of you when something's...
I like the way they take care of you when something's wrong with the used car I just bought
Oct 14, 2021
Wonderful experience. Loved that I wasn’t pressured by...
Wonderful experience. Loved that I wasn’t pressured by anyone. Very friendly and got me what I needed.
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Diane Anderson
Business Development Manager
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Sep 23, 2021
We have purchased our last 8 jeeps and cars from York and...
We have purchased our last 8 jeeps and cars from York and will buy the next 8 from them too. Jim Lowe is an awesome sales counselor. He made the transactions quick and smooth.
Sep 21, 2021
Overall I was pleased with the purchase of my Dodge...
Overall I was pleased with the purchase of my Dodge Durango and the service I received.
Jun 05, 2021
I started with Diane online. Who proved to be quite...
I started with Diane online. Who proved to be quite helpful in the process. She passed me onto Keith who made the process quite enjoyable.
May 21, 2021
I can’t say enough good things. Our salesman, John...
I can’t say enough good things. Our salesman, John Choate, was great. We loved his laid back, non pushy demeanor. Honestly, of all the vehicles we’ve purchased over the years, this was our best experience. We truly felt like our business was appreciated here by everyone we spoke with. I highly recommend York.