Staff
Management
Sean McDermott
Sales Manager
Cathy Lammer
Finance Manager
Bryce Toll
New Car Sales Manager
Tony Case
General Sales Manager & Finance Director
Diane Anderson
Business Development Manager
Doug Miller
Service Manager
May 25, 2022
Had a problem.
Had a problem. But they made up for it. I hope for a better time next time
May 23, 2022
My trucks oil change was completed in the time frame that
My trucks oil change was completed in the time frame that was provided at checkin.
May 23, 2022
Friendly fast competent service.
Friendly fast competent service. Have Been going to this dealership for several years. Thank You.
May 17, 2022
I always choose this dealership over the others.
I always choose this dealership over the others. Express lane is always very fast! Great service! Thank you!!!
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
Bridget Thomas
Express Lane Advisor
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 25, 2022
Great people , very clean Great service .
Great people , very clean Great service . I have purchased vehicles there before and had no problems whatsoever
May 23, 2022
Friendly fast competent service.
Friendly fast competent service. Have Been going to this dealership for several years. Thank You.
May 20, 2022
The staff was helpful and courteous in the express Lane
The staff was helpful and courteous in the express Lane and the parts department. They were knowledgeable and informative.
May 19, 2022
They did a good job and they was quick And I was very
They did a good job and they was quick And I was very satisfied with their work
Brandon Jones
Sales Professional
May 21, 2022
York CDJR of Plainfield was great.
York CDJR of Plainfield was great. Everyone was friendly and helpful and service was great. I would highly recommend.
May 12, 2022
I worked with Brandon and he was great!
I worked with Brandon and he was great! He helped me with buying a vehicle and made the process go so smooth! I definitely would recommend Brandon and York of Plainfield!!
May 11, 2022
Pleasant place to visit.
Pleasant place to visit. Well lit and clean facilities. Knowledgeable staff. Helpful happy and welcoming
May 10, 2022
It was such a pleasure for us to be dealing with you
It was such a pleasure for us to be dealing with you guys. I’ve never had something that big goes so smoothly thank you for making RJ
Apr 19, 2022
York made the buying process easy and smooth.
York made the buying process easy and smooth. The purchase was quick and easy and the service was fantastic.
David Holz
Express Lane Advisor
May 26, 2022
The wait time was long, I understand techs.
The wait time was long, I understand techs. Hard to find, keep up the good work!
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 25, 2022
Great people , very clean Great service .
Great people , very clean Great service . I have purchased vehicles there before and had no problems whatsoever
May 25, 2022
Dave is always very professional and willing to help in
Dave is always very professional and willing to help in any way. He is also looks for the best deal which in these current times is fry much appreciated.
May 19, 2022
This dealership always provides great service in a timely
This dealership always provides great service in a timely manner. Staff is very polite and courteous!
Katera Dixson
Service Advisor
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 25, 2022
Had a problem.
Had a problem. But they made up for it. I hope for a better time next time
May 23, 2022
Quote was a $360 difference than what I was actually
Quote was a $360 difference than what I was actually charged. Also told I was only charged for one hour of labor to make up for big difference. Never gave my consent to even go ahead with the labor because I never contacted that it was that much more. I kind of doubt $319 is the labor rate per hour. I actively try to avoid going here but no local shops could with my issue so I had no choice.
May 18, 2022
Good job with service.
Good job with service. We were able to have loaner vehicle. We would go back.
May 18, 2022
Katera went above and beyond in helping me find a
Katera went above and beyond in helping me find a solution to pick up my Jeep.
Jim "JLo" Lowe
Sales Professional
May 23, 2022
Everything was handled quickly and easily.
Everything was handled quickly and easily. They were very friendly and didn't leave any questions unanswered.
May 09, 2022
Bryce Toll and Jim Lowe we’re amazing to work with and
Bryce Toll and Jim Lowe we’re amazing to work with and made the process so easy and fast!! It was even delivered to my house! What an awesome Mother’s Day weekend! I love my new Jeep Compass! I would highly recommend York Chrysler Dodge of Plainfield! They are amazing!
Apr 20, 2022
JLowe was awesome to work with!
JLowe was awesome to work with! He new what we wanted and made it happen! Great car buying experience! Definitely recommend York!!
Apr 17, 2022
Jim Lowe was wonderful.
Jim Lowe was wonderful. ill be recommending all friends and family to him. he was very professional snd knowledgeable!
Mar 15, 2022
The price of the vehicle was impeccable I received a fast
The price of the vehicle was impeccable I received a fast quote for my trade in and didn’t have any complications with trading in my car
Kyle Hendricks
Service Advisor
May 25, 2022
Work was done well .
Work was done well .scheduling seems to be a problem ,work not done when scheduled .
May 25, 2022
Had a problem.
Had a problem. But they made up for it. I hope for a better time next time
May 24, 2022
I’m so unhappy with the service that I received.
I’m so unhappy with the service that I received. I payed over 1200.00 and the problem is still not fixed. I have brought my car back 3 times. And the last time I was told they couldn’t find nothing wrong and. But they found something wrong to take my 1200.00 and I still hear the same noise that I payed 1200.00 for this isn’t right. I’m getting me a lawyer because this wrong
May 10, 2022
The service was fast and reasonably priced.
The service was fast and reasonably priced. I would definitely have service work performed here again.
May 09, 2022
Had an appointment for April 21 and did not get it back
Had an appointment for April 21 and did not get it back until May 3. I know there was a shortage of staffing plus waiting on parts. I understand this is happening everywhere. I appreciate Kyle keeping me informed on the status and checking into the warranty for me. I know it was an inconvenience to be without my van for so long, but I understand they were doing the best they could.
Sean McDermott
Sales Manager
May 21, 2022
York CDJR of Plainfield was great.
York CDJR of Plainfield was great. Everyone was friendly and helpful and service was great. I would highly recommend.
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
May 10, 2022
Jason Burt was our salesman and he took a never fun, car
Jason Burt was our salesman and he took a never fun, car buying day and made it ABSOLUTELY enjoyable! He was knowledgeable, personable and hilarious! If you find yourself in the market for a new car, DO NOT DELAY, GO SEE JASON TODAY!
May 01, 2022
Had a great experience with them.
Had a great experience with them. Test drove a few cars till we found the one we liked. It was a used car and had Crack in the windsheild. Asked for it and a dent to be fixed and they were more than happy to make the repairs.
Apr 22, 2022
Paul Crowe was the ABSOLUTE BEST!
Paul Crowe was the ABSOLUTE BEST! Very kind, efficient, and patient. Totally made buying a vehicle a usually stressful process, a smooth and delightful experience.
Cathy Lammer
Finance Manager
May 19, 2022
Great, knowledgeable service.
Great, knowledgeable service. George, Tony, and Cathy were all great to work with. I would recommend them to anyone.
May 15, 2022
David was very honest, straight to the point, and nice.
David was very honest, straight to the point, and nice. He it made it a very easy process and went above and beyond to make sure everything in our vehicle was working correctly including searching everywhere for a dvd to ensure the player was working in our vehicle. The dealership was very accomodating and even had mothers day gifts as a special surprise.
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
May 07, 2022
We had a really great experience with York in Plainfield!
We had a really great experience with York in Plainfield! The service was over the top! Fastest service and friendliest dealers. Noah was awesome! Stayed well past the time they closed on a Friday evening to assist us. We are very satisfied with our new vehicle! Thank you so much for your wonderful customer service! ⭐️⭐️⭐️⭐️⭐️+
May 06, 2022
Salesman not pushy and very knowledgeable.
Salesman not pushy and very knowledgeable. Great experience with sales staff and finance at York.
Bryce Toll
New Car Sales Manager
May 09, 2022
Bryce Toll and Jim Lowe we’re amazing to work with and
Bryce Toll and Jim Lowe we’re amazing to work with and made the process so easy and fast!! It was even delivered to my house! What an awesome Mother’s Day weekend! I love my new Jeep Compass! I would highly recommend York Chrysler Dodge of Plainfield! They are amazing!
May 06, 2022
Salesman not pushy and very knowledgeable.
Salesman not pushy and very knowledgeable. Great experience with sales staff and finance at York.
Mar 29, 2022
Great experience would give a 10/10 for how easy the deal
Great experience would give a 10/10 for how easy the deal was made big thanks to brandon and Bryce.
Mar 21, 2022
Great dealership!
Great dealership! We met a number of people and they were all very helpful. Noah did a great job in walking us through all the Jeep variations. When the Jeep arrived he spent all the time necessary in explaining all of the features. After we ordered the Jeep - it arrived much sooner than expected! Bryce (Sales Manager) was also extremely helpful.
Mar 21, 2022
Paul Crowe is amazing and never pressured us.
Paul Crowe is amazing and never pressured us. This is the second car we purchased from York and Paul. Great experience.
Tony Case
General Sales Manager & Finance Director
May 19, 2022
Great, knowledgeable service.
Great, knowledgeable service. George, Tony, and Cathy were all great to work with. I would recommend them to anyone.
Apr 01, 2022
I used to like this dealership.
I used to like this dealership. I have received bad service the last 2 times I have been there. One-time they did not get the lug nuts on my tire tight and we had to go back. This last time they said it would be 1 and a half hours. I was fine with that. But 3 people that were behind me in line were done before me!!!! I was there for 2 hours and 15 min! I went to complain! They said that a tech was working on my jeep, not a lube tech. So I decided to let Nick know what was going on. He was not there. I talked to Tony. He promised me that Nick would call me on Monday! I would get a free oil change or something. Well, I did not geta call from Nick. I more or less just wanted them to know I was NOT happy and if someone didn't tell them, then they would never know. I don't care about the free oil change! I just want great service! I sure don't feel #1.
Mar 21, 2022
Paul Crowe is amazing and never pressured us.
Paul Crowe is amazing and never pressured us. This is the second car we purchased from York and Paul. Great experience.
Mar 18, 2022
The entire process — from first text to final sale — was
The entire process — from first text to final sale — was easy. I appreciated the flexibility in communication & timing, and the willingness of everyone to ask my (constant) questions.
Mar 10, 2022
John Choate and the rest of the staff were friendly,very
John Choate and the rest of the staff were friendly,very helpful,and made the entire process very easy and actually fun. You can't say that very often about buying a new vehicle. Bravo John and staff.
Noah Clos
Sales Professional
May 08, 2022
Other than losing my money in the xxx system it was mot
Other than losing my money in the xxx system it was mot bad.the salesperson was good
May 07, 2022
We had a really great experience with York in Plainfield!
We had a really great experience with York in Plainfield! The service was over the top! Fastest service and friendliest dealers. Noah was awesome! Stayed well past the time they closed on a Friday evening to assist us. We are very satisfied with our new vehicle! Thank you so much for your wonderful customer service! ⭐️⭐️⭐️⭐️⭐️+
Apr 16, 2022
Had a great first time car buying experience.
Had a great first time car buying experience. Kenny did an amazing job and everyone here was great ! I would definitely recommend
Apr 12, 2022
Noah was so helpful in helping me test drive and buy my
Noah was so helpful in helping me test drive and buy my new car! He was very comforting and didn’t pressure me at all. the hole princess was so easy.
Apr 02, 2022
Noah took great care of us.
Noah took great care of us. Very happy with the open and honest communication; and with our Grand Wagoneer!
Joel Haulk
Sales Professional
May 11, 2022
Everybody there were super kind easy to talk to.
Everybody there were super kind easy to talk to. And Joel Haulk was so kind and did everything he needed to do to get me in to A very nice Chevy Trax. I would definitely recommend to anybody that is looking for a new or used vehicle to come there and ask for Joel Haulk
Apr 30, 2022
Helped my father get his dream truck and helped us get
Helped my father get his dream truck and helped us get the best deal possible! Kudos to Joel!
Apr 05, 2022
Good experience at this dealership, Thank you!
Good experience at this dealership, Thank you! Had the car I wanted and was quick
Mar 04, 2022
Joel.
Joel.Haulk is the best salesman I have dealt with while looking to buy a new vehicle. He was able to pinpoint vehicles my husband and I will be interested in and happy with. We will always buy our vehicles from Joel. He is informative, caring, dedicated, funny, and a joy to work with. Thank you Joel!
Mar 04, 2022
Great customer service and an awesome staff.
Great customer service and an awesome staff. Made buying a car a very painless process. Ask for salesman Joel Haulk. Very personable and not at all pushy. Great guy!
John Choate
Sales Professional
Mar 10, 2022
John Choate and the rest of the staff were friendly,very
John Choate and the rest of the staff were friendly,very helpful,and made the entire process very easy and actually fun. You can't say that very often about buying a new vehicle. Bravo John and staff.
Mar 04, 2022
We had a seamless experience trading our car in and
We had a seamless experience trading our car in and leasing a new Jeep! John C was great to work with.
Feb 28, 2022
Walked in wanting to buy a truck.
Walked in wanting to buy a truck. John Choate showed me a beautiful Dodge Ram and was extremely helpful and honest. He worked with me and ensured I was happy leaving the lot. Because of his commitment to service, I purchased my new to me truck and will return for future business.
Feb 12, 2022
Much better selection of new Jeeps than we could find...
Much better selection of new Jeeps than we could find anywhere in the area. Also found every team member to be helpful and pleasant. Our sales associate John Choate was very friendly and helpful, without any pressure whatsoever.
Feb 12, 2022
My salesman John when above and beyond their great job...
My salesman John when above and beyond their great job keeping up with me and figuring out exactly what I wanted.
George Landis
Sales Professional
May 19, 2022
Great, knowledgeable service.
Great, knowledgeable service. George, Tony, and Cathy were all great to work with. I would recommend them to anyone.
Dec 31, 2021
When I have been there and meet the employees they are...
When I have been there and meet the employees they are very friendly great service
Dec 02, 2021
They was great found the car online I wanted they had it...
They was great found the car online I wanted they had it ready when I got there Wonderful
Oct 28, 2021
If I was to grade them on their service they would have a...
If I was to grade them on their service they would have a A plus.
Oct 22, 2021
I HAD A 2007 RAM THAT NEEDED THE FRONT HEADLIGHT LENSES...
I HAD A 2007 RAM THAT NEEDED THE FRONT HEADLIGHT LENSES BUFFED DUE TO HUMAN LIKE CATARACTS IN THE EYES & THE JOB WAS SUPERB AND SAVED ME OVER $800 IN THE PROCESS BY NOT HAVING TO BUY ANY NEW HEADLIGHT ASSEMBLYS FOR BOTH SIDES & I NO DOUBT WANT TO THANK THE TECHNICIAN THAT DID THE ACTUAL WORK & ALSO THE SALES REPS FOR OUTSTANDING SERVICE AND WAS ABLE TO PICK UP THE SAME DAY & FOR FAST AND VERY FRIENDLY SERVICE AND EVERYBODY SEEMED TO REALLY LIKE THEIR JOBS & IS VERY WORTH GOING BACK 100 TIMES OVER IF NEED BE
Steve Wheat
Express Lane Advisor
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
May 10, 2022
The service was fast and reasonably priced.
The service was fast and reasonably priced. I would definitely have service work performed here again.
May 09, 2022
Pleasant experience nice people Steve was great and
Pleasant experience nice people Steve was great and cashier Saturday was great I understand the problems with personnel and Covid and have to wait for parts and to be scheduled, hope things will be better for you but I will be back
May 05, 2022
Effective and nice.
Effective and nice. Was time effective and went above expectations excellent experience for my family
May 02, 2022
Fast and effective.
Fast and effective. Nailed the diagnosis and had it fixed in no time. Will return
Diane Anderson
Business Development Manager
May 12, 2022
Purchased 2018 Expedition.
Purchased 2018 Expedition. David Roberts was salesman and did a wonderful job before, during and after sale. Appreciate all Mark and Austin in service did to help with post sale issues. Highly recommend YORK!
Apr 30, 2022
The service department at York always does a great job.
The service department at York always does a great job. Always done right the first time. I have recommended them to all my family and friends.
Apr 13, 2022
I’m very grateful that David Roberts was our salesman.
I’m very grateful that David Roberts was our salesman. He was so patient, friendly, knowledgeable and helpful. I’m sure my husband and I drove him crazy, but he stayed patient with us and gave us the most amazing service. This is my second purchase from this dealership and I will definitely never buy from anyone else. David was amazing and we appreciate him so much.
Mar 28, 2022
The folks at York are helpful and friendly, They help you
The folks at York are helpful and friendly, They help you to save money as well. I drive about 40 miles to visit this dealership for service!
Mar 21, 2022
Paul Crowe is amazing and never pressured us.
Paul Crowe is amazing and never pressured us. This is the second car we purchased from York and Paul. Great experience.
Andrew Bartlett
Sales Professional
May 25, 2022
Great people , very clean Great service .
Great people , very clean Great service . I have purchased vehicles there before and had no problems whatsoever
Apr 18, 2022
Andrew was great to work with on this deal.
Andrew was great to work with on this deal. He wasn’t pushy and helped answer questions as we had them.
Apr 12, 2022
I had a great experience picking up my new truck.
I had a great experience picking up my new truck. Everyone was very friendly and caring. The people at York make you feel like family. I highly recommend this dealership.
Mar 24, 2022
my salesman, service manager and finance lady where
my salesman, service manager and finance lady where amazing! This is my third vehicle purchased from your dealerships I’ve always had great experiences with you team. I have told friends over the years you guys are the only place to buy a new vehicle. Keep up the good work. Thanks
Feb 25, 2022
Andrew was awesome and made the buying experience very
Andrew was awesome and made the buying experience very easy for us! Would definitely recommend
Mark Holtzclaw
Service Advisor
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 23, 2022
This dealership did a great job.
This dealership did a great job. They was very polite. I was also happy about how fast they get the job done. I will be back. Thanks too Mark Holtsclaw.
May 11, 2022
Pleasant place to visit.
Pleasant place to visit. Well lit and clean facilities. Knowledgeable staff. Helpful happy and welcoming
May 10, 2022
The service was fast and reasonably priced.
The service was fast and reasonably priced. I would definitely have service work performed here again.
May 05, 2022
Effective and nice.
Effective and nice. Was time effective and went above expectations excellent experience for my family
Paul Crowe
Sales Professional
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
May 04, 2022
York dealerships sales Man Paul was extremely helpful in
York dealerships sales Man Paul was extremely helpful in my opinion he went above and Beyond to help me get a good car at a price I could afford.
Apr 26, 2022
Quick,easy and out the door.
Quick,easy and out the door. Traded old car for a nice used car. Nice showroom
Apr 25, 2022
I highly recommend York and Paul.
I highly recommend York and Paul. They made the paperwork easy and it was a seamless transaction
Apr 22, 2022
Paul Crowe was the ABSOLUTE BEST!
Paul Crowe was the ABSOLUTE BEST! Very kind, efficient, and patient. Totally made buying a vehicle a usually stressful process, a smooth and delightful experience.
Kenny Went
Sales Professional
Apr 29, 2022
Nice people, good selection of vehicles (considering the
Nice people, good selection of vehicles (considering the times). Will work to find you what you need.
Apr 23, 2022
This Dealership is run extremely well.
This Dealership is run extremely well. The easiest vehicle purchase I’ve had! They treat you with respect and don’t upsell on anything. They’re straight forward on pricing and are willing to compromise. Kenny is A1 and the man you should see if you’re in the market for a new vehicle.
Apr 22, 2022
Everyone was very helpful in the purchase of our new
Everyone was very helpful in the purchase of our new truck. Nothing seemed to be pushed onto us and our salesperson was very helpful.
Apr 16, 2022
Had a great first time car buying experience.
Had a great first time car buying experience. Kenny did an amazing job and everyone here was great ! I would definitely recommend
Apr 05, 2022
What a wonderful experience.
What a wonderful experience. Kenny Went was great to work with, and service was great. I left something in one of the vehicles I test drove before I bought my Sedona and he was even kind enough to stay after hours to let me come get it.
Jason Burt
Sales Professional
May 10, 2022
Jason Burt was our salesman and he took a never fun, car
Jason Burt was our salesman and he took a never fun, car buying day and made it ABSOLUTELY enjoyable! He was knowledgeable, personable and hilarious! If you find yourself in the market for a new car, DO NOT DELAY, GO SEE JASON TODAY!
May 06, 2022
Salesman not pushy and very knowledgeable.
Salesman not pushy and very knowledgeable. Great experience with sales staff and finance at York.
Oct 11, 2021
Stopped in on October 4th, 2021 to look at a Jeep Grand...
Stopped in on October 4th, 2021 to look at a Jeep Grand Cherokee that had been listed on York's website. Once I arrived I asked to speak to Jason Burt who is a salesman I had spoken with at a previous visit. Jason informed me that the Jeep I wanted to look at had been sold. No big deal. I asked Jason to show me a Toyota Tacoma that the dealership had on their lot. Jason and I took the Tacoma for a drive and after everything looked good, we started the purchasing process. Jason and his manager came up with a good deal for me and I signed the deal. My total interaction with Jason was a positive one and I would recommend anyone ask for him. I was then handed over to Tony Case who is one of York's Finance Managers. At first Tony was ok. However when he pushed the finance papers across his desk the final purchase price was $5,000 more than what I had agreed to. This is where I started having a bad experience. I asked Tony why the price was so much, and he stated it was for a service contract for "protection" for my new vehicle. When I entered his office, I had agreed with Tony to purchase a service contract, but he never informed me of the price. I told Tony I no longer wanted to purchase the service contract because I did not want to spend the extra $5,000. Tony just kept repeating himself and saying that he "couldn't believe that I wouldn't want to purchase protection for a new truck!" Tony must have repeated this line 5 times. Tony then tried to tell me I would be paying the same amount with or without purchasing the service contract. When I told him I had agreed to pay $5,000 less, he stated "Well I don't know where you're coming up with that number." At this point I found the purchase agreement paper that was clearly ON HIS DESK and pointed to the lower amount I had agreed to pay, and told Tony I was not paying anymore than this figure. The sales manager and I had both agreed to and signed this purchase agreement. Tony again stated that I should be buying protection and it would take "some time" for him to redo all of the paperwork he had previously printed. Within two minutes Tony had the "new" paperwork in front of me. Tony had assumed I would just blindly sign whatever he put in front of me and had printed paperwork showing me paying an additional $5,000 BEFORE I ever entered his office. Buyer beware. After signing the "correct" paperwork, I walked out and said goodbye to Jason and entered my new truck. Once in my new truck I found that it only had a 1/4 tank of gas. Seems that this dealership is not in the business of giving customers a tank of gas if they only purchase a used vehicle. After paying a high price for a truck, they couldn't be bothered to put $40 worth of fuel in it. Nice. While the sales team were extremely friendly, I don't think i'll ever be back.
May 11, 2021
Jason was extremely knowledgeable and did a fantastic job...
Jason was extremely knowledgeable and did a fantastic job of getting me into my very first Jeep! I wouldn't hesitate to recommend him! Very nice guy!
Apr 16, 2021
Wonderful people and wonderful service! This was my first...
Wonderful people and wonderful service! This was my first time buying a car and they made it so easy! I couldn't have asked for a better experience and I love my car!
David Roberts
Sales Professional
May 15, 2022
David was very honest, straight to the point, and nice.
David was very honest, straight to the point, and nice. He it made it a very easy process and went above and beyond to make sure everything in our vehicle was working correctly including searching everywhere for a dvd to ensure the player was working in our vehicle. The dealership was very accomodating and even had mothers day gifts as a special surprise.
May 12, 2022
Purchased 2018 Expedition.
Purchased 2018 Expedition. David Roberts was salesman and did a wonderful job before, during and after sale. Appreciate all Mark and Austin in service did to help with post sale issues. Highly recommend YORK!
May 11, 2022
Very helpful and the time make sure I got the car that I
Very helpful and the time make sure I got the car that I wanted thanks
May 01, 2022
Had a great experience with them.
Had a great experience with them. Test drove a few cars till we found the one we liked. It was a used car and had Crack in the windsheild. Asked for it and a dent to be fixed and they were more than happy to make the repairs.
Apr 27, 2022
Great customer service.
Great customer service. David knew exactly what I was looking for in a car. He helped me trade my old car in and get myself into my dream Jeep with all the right features.
Jessenia Rodriguez
Sales Consultant
Oct 26, 2021
Brandon was very knowledgeable with his Great expertise...
Brandon was very knowledgeable with his Great expertise and very polite. Would definitely recommend to others.
Oct 08, 2021
The folks in the service department are Awesome! They...
The folks in the service department are Awesome! They always take good care of my car.
Aug 30, 2021
Excellent professional polite job we got scheduled same...
Excellent professional polite job we got scheduled same day will go back there again the checking lady was awesome we have no complaints at all
Aug 02, 2021
Joel was great. He worked hard and efficient to help us...
Joel was great. He worked hard and efficient to help us get the perfect deal. Highly recommend Joel and the Team out at York Plainfield dealership
Jan 01, 2021
Great people! Quality work and helpful staff! Having an...
Great people! Quality work and helpful staff! Having an express oil service lane is the best. Only change I would make is all the pushy surveys for reviews.
Sales
Brandon Jones
Sales Professional
Jim "JLo" Lowe
Sales Professional
Noah Clos
Sales Professional
Joel Haulk
Sales Professional
John Choate
Sales Professional
George Landis
Sales Professional
Andrew Bartlett
Sales Professional
Paul Crowe
Sales Professional
Kenny Went
Sales Professional
Jason Burt
Sales Professional
David Roberts
Sales Professional
Jessenia Rodriguez
Sales Consultant
Doug Miller
Service Manager
May 25, 2022
Had a problem.
Had a problem. But they made up for it. I hope for a better time next time
May 23, 2022
My trucks oil change was completed in the time frame that
My trucks oil change was completed in the time frame that was provided at checkin.
May 23, 2022
Friendly fast competent service.
Friendly fast competent service. Have Been going to this dealership for several years. Thank You.
May 17, 2022
I always choose this dealership over the others.
I always choose this dealership over the others. Express lane is always very fast! Great service! Thank you!!!
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
Bridget Thomas
Express Lane Advisor
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 25, 2022
Great people , very clean Great service .
Great people , very clean Great service . I have purchased vehicles there before and had no problems whatsoever
May 23, 2022
Friendly fast competent service.
Friendly fast competent service. Have Been going to this dealership for several years. Thank You.
May 20, 2022
The staff was helpful and courteous in the express Lane
The staff was helpful and courteous in the express Lane and the parts department. They were knowledgeable and informative.
May 19, 2022
They did a good job and they was quick And I was very
They did a good job and they was quick And I was very satisfied with their work
Brandon Jones
Sales Professional
May 21, 2022
York CDJR of Plainfield was great.
York CDJR of Plainfield was great. Everyone was friendly and helpful and service was great. I would highly recommend.
May 12, 2022
I worked with Brandon and he was great!
I worked with Brandon and he was great! He helped me with buying a vehicle and made the process go so smooth! I definitely would recommend Brandon and York of Plainfield!!
May 11, 2022
Pleasant place to visit.
Pleasant place to visit. Well lit and clean facilities. Knowledgeable staff. Helpful happy and welcoming
May 10, 2022
It was such a pleasure for us to be dealing with you
It was such a pleasure for us to be dealing with you guys. I’ve never had something that big goes so smoothly thank you for making RJ
Apr 19, 2022
York made the buying process easy and smooth.
York made the buying process easy and smooth. The purchase was quick and easy and the service was fantastic.
David Holz
Express Lane Advisor
May 26, 2022
The wait time was long, I understand techs.
The wait time was long, I understand techs. Hard to find, keep up the good work!
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 25, 2022
Great people , very clean Great service .
Great people , very clean Great service . I have purchased vehicles there before and had no problems whatsoever
May 25, 2022
Dave is always very professional and willing to help in
Dave is always very professional and willing to help in any way. He is also looks for the best deal which in these current times is fry much appreciated.
May 19, 2022
This dealership always provides great service in a timely
This dealership always provides great service in a timely manner. Staff is very polite and courteous!
Katera Dixson
Service Advisor
May 26, 2022
Monday express oil and a new tire service was 10.
Monday express oil and a new tire service was 10. Wednesday for the balance of three tires and found out I had a oil leak was a 2. Dropped off vehicle Wednesday morning but when I got home noticed there was a sizable amount of new oil on my garage floor. Called to let them know they needed to check for a oil leak but was sent to service managers voicemail. I specifically said in the voicemail I wanted somebody to confirm that they received the voicemail, no call. When I called after lunch to check on the tire install and to confirm they received my voicemail found out they did not. Was told they would let the technician know about the oil issue. When Dave called me 2:30ish to let me know how the tires were going I asked about the oil, he didn’t know about the oil. I was picked up at 4:30 and told they were finishing my car. When I arrived they were still trying to figure out the oil leak. The car was finally “finished” and paid for after 5:30. Was told the tire indicator light was still on but after you drive it for a while it should go away. When I got in the car the indicator was on but was not told about one of my tires being at 0 pressure. Went back in and talk to one of the guys at the desk. Also the pressure on 2 of the tires was 40 and the third 41, I was told they’re supposed to be 36. Gentleman at the desk lowered the pressure of all my tires and to confirm we took a drive around the lot to make sure they were reset correctly. This also reset the 0 pressure tire. Indicator light turned off. Found out Thursday morning the service manager, returning my call about the oil leak, was off for the day. When I called I should’ve been sent to a person not to the service manager who is off. As far as the tire pressure the tech should’ve taken my vehicle for a drive around a lot to make sure everything was working properly and at the correct pressure before returning to the customer.
May 25, 2022
Had a problem.
Had a problem. But they made up for it. I hope for a better time next time
May 23, 2022
Quote was a $360 difference than what I was actually
Quote was a $360 difference than what I was actually charged. Also told I was only charged for one hour of labor to make up for big difference. Never gave my consent to even go ahead with the labor because I never contacted that it was that much more. I kind of doubt $319 is the labor rate per hour. I actively try to avoid going here but no local shops could with my issue so I had no choice.
May 18, 2022
Good job with service.
Good job with service. We were able to have loaner vehicle. We would go back.
May 18, 2022
Katera went above and beyond in helping me find a
Katera went above and beyond in helping me find a solution to pick up my Jeep.
Jim "JLo" Lowe
Sales Professional
May 23, 2022
Everything was handled quickly and easily.
Everything was handled quickly and easily. They were very friendly and didn't leave any questions unanswered.
May 09, 2022
Bryce Toll and Jim Lowe we’re amazing to work with and
Bryce Toll and Jim Lowe we’re amazing to work with and made the process so easy and fast!! It was even delivered to my house! What an awesome Mother’s Day weekend! I love my new Jeep Compass! I would highly recommend York Chrysler Dodge of Plainfield! They are amazing!
Apr 20, 2022
JLowe was awesome to work with!
JLowe was awesome to work with! He new what we wanted and made it happen! Great car buying experience! Definitely recommend York!!
Apr 17, 2022
Jim Lowe was wonderful.
Jim Lowe was wonderful. ill be recommending all friends and family to him. he was very professional snd knowledgeable!
Mar 15, 2022
The price of the vehicle was impeccable I received a fast
The price of the vehicle was impeccable I received a fast quote for my trade in and didn’t have any complications with trading in my car
Kyle Hendricks
Service Advisor
May 25, 2022
Work was done well .
Work was done well .scheduling seems to be a problem ,work not done when scheduled .
May 25, 2022
Had a problem.
Had a problem. But they made up for it. I hope for a better time next time
May 24, 2022
I’m so unhappy with the service that I received.
I’m so unhappy with the service that I received. I payed over 1200.00 and the problem is still not fixed. I have brought my car back 3 times. And the last time I was told they couldn’t find nothing wrong and. But they found something wrong to take my 1200.00 and I still hear the same noise that I payed 1200.00 for this isn’t right. I’m getting me a lawyer because this wrong
May 10, 2022
The service was fast and reasonably priced.
The service was fast and reasonably priced. I would definitely have service work performed here again.
May 09, 2022
Had an appointment for April 21 and did not get it back
Had an appointment for April 21 and did not get it back until May 3. I know there was a shortage of staffing plus waiting on parts. I understand this is happening everywhere. I appreciate Kyle keeping me informed on the status and checking into the warranty for me. I know it was an inconvenience to be without my van for so long, but I understand they were doing the best they could.
Sean McDermott
Sales Manager
May 21, 2022
York CDJR of Plainfield was great.
York CDJR of Plainfield was great. Everyone was friendly and helpful and service was great. I would highly recommend.
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
May 10, 2022
Jason Burt was our salesman and he took a never fun, car
Jason Burt was our salesman and he took a never fun, car buying day and made it ABSOLUTELY enjoyable! He was knowledgeable, personable and hilarious! If you find yourself in the market for a new car, DO NOT DELAY, GO SEE JASON TODAY!
May 01, 2022
Had a great experience with them.
Had a great experience with them. Test drove a few cars till we found the one we liked. It was a used car and had Crack in the windsheild. Asked for it and a dent to be fixed and they were more than happy to make the repairs.
Apr 22, 2022
Paul Crowe was the ABSOLUTE BEST!
Paul Crowe was the ABSOLUTE BEST! Very kind, efficient, and patient. Totally made buying a vehicle a usually stressful process, a smooth and delightful experience.
Cathy Lammer
Finance Manager
May 19, 2022
Great, knowledgeable service.
Great, knowledgeable service. George, Tony, and Cathy were all great to work with. I would recommend them to anyone.
May 15, 2022
David was very honest, straight to the point, and nice.
David was very honest, straight to the point, and nice. He it made it a very easy process and went above and beyond to make sure everything in our vehicle was working correctly including searching everywhere for a dvd to ensure the player was working in our vehicle. The dealership was very accomodating and even had mothers day gifts as a special surprise.
May 12, 2022
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Paul Crowe is the best. Very good experience with the staff
May 07, 2022
We had a really great experience with York in Plainfield!
We had a really great experience with York in Plainfield! The service was over the top! Fastest service and friendliest dealers. Noah was awesome! Stayed well past the time they closed on a Friday evening to assist us. We are very satisfied with our new vehicle! Thank you so much for your wonderful customer service! ⭐️⭐️⭐️⭐️⭐️+
May 06, 2022
Salesman not pushy and very knowledgeable.
Salesman not pushy and very knowledgeable. Great experience with sales staff and finance at York.
Bryce Toll
New Car Sales Manager
May 09, 2022
Bryce Toll and Jim Lowe we’re amazing to work with and
Bryce Toll and Jim Lowe we’re amazing to work with and made the process so easy and fast!! It was even delivered to my house! What an awesome Mother’s Day weekend! I love my new Jeep Compass! I would highly recommend York Chrysler Dodge of Plainfield! They are amazing!
May 06, 2022
Salesman not pushy and very knowledgeable.
Salesman not pushy and very knowledgeable. Great experience with sales staff and finance at York.
Mar 29, 2022
Great experience would give a 10/10 for how easy the deal
Great experience would give a 10/10 for how easy the deal was made big thanks to brandon and Bryce.
Mar 21, 2022
Great dealership!
Great dealership! We met a number of people and they were all very helpful. Noah did a great job in walking us through all the Jeep variations. When the Jeep arrived he spent all the time necessary in explaining all of the features. After we ordered the Jeep - it arrived much sooner than expected! Bryce (Sales Manager) was also extremely helpful.
Mar 21, 2022
Paul Crowe is amazing and never pressured us.
Paul Crowe is amazing and never pressured us. This is the second car we purchased from York and Paul. Great experience.
Tony Case
General Sales Manager & Finance Director
May 19, 2022
Great, knowledgeable service.
Great, knowledgeable service. George, Tony, and Cathy were all great to work with. I would recommend them to anyone.
Apr 01, 2022
I used to like this dealership.
I used to like this dealership. I have received bad service the last 2 times I have been there. One-time they did not get the lug nuts on my tire tight and we had to go back. This last time they said it would be 1 and a half hours. I was fine with that. But 3 people that were behind me in line were done before me!!!! I was there for 2 hours and 15 min! I went to complain! They said that a tech was working on my jeep, not a lube tech. So I decided to let Nick know what was going on. He was not there. I talked to Tony. He promised me that Nick would call me on Monday! I would get a free oil change or something. Well, I did not geta call from Nick. I more or less just wanted them to know I was NOT happy and if someone didn't tell them, then they would never know. I don't care about the free oil change! I just want great service! I sure don't feel #1.
Mar 21, 2022
Paul Crowe is amazing and never pressured us.
Paul Crowe is amazing and never pressured us. This is the second car we purchased from York and Paul. Great experience.
Mar 18, 2022
The entire process — from first text to final sale — was
The entire process — from first text to final sale — was easy. I appreciated the flexibility in communication & timing, and the willingness of everyone to ask my (constant) questions.
Mar 10, 2022
John Choate and the rest of the staff were friendly,very
John Choate and the rest of the staff were friendly,very helpful,and made the entire process very easy and actually fun. You can't say that very often about buying a new vehicle. Bravo John and staff.